Terms of service

Welcome to Aurora Gems. These Terms of Service outline the terms and conditions governing your use of our website. By accessing or using our services, you agree to comply with and be bound by these terms.

1. Acceptance of Terms:

By using our website, you agree to these Terms of Service. If you do not agree with any part of these terms, please refrain from using our services.

2. Privacy Policy:

Your use of our website is also governed by our Privacy Policy. Please review it to understand our practices concerning your personal information.

3. Product Information:

We strive to provide accurate and up-to-date product information. 

4. Orders and Payments:

Placing an order on our website constitutes an offer to purchase our products. All orders are subject to availability and acceptance. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities and inaccuracies in product or pricing information.

5. Pricing and Promotions:

Product prices are as stated on our website. We may, at our discretion, offer promotions or discounts, which are subject to terms and conditions specified during the promotion.

6. Shipping and Delivery:

Please refer to our Shipping Policy for information on shipping rates, delivery times, and other related details.

7. Returns and Exchanges:

Our Return Policy outlines the terms and conditions for returns and exchanges. By making a purchase, you agree to adhere to these policies.

8. Intellectual Property:

All content on our website, including images, text, and designs, is the intellectual property of Aurora Gems. Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability:

To the fullest extent permitted by law, Aurora Gems shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our website or products.

10. Governing Law:

These Terms of Service are governed by and construed in accordance with the laws of Malaysia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Changes to Terms:

We reserve the right to modify or update these Terms of Service at any time. It is your responsibility to check for changes. Continued use of our website after changes constitute acceptance of the modified terms.

12. Contact Information:

If you have any questions or concerns about these Terms of Service, please contact us at auroragems.studio@gmail.com

Thank you for choosing Aurora Gems. We appreciate your business!